July, 2019


Dear Employer,

 

I am Walter a Bilingual Telecom Support Specialist & Freelance Web Developer by Trade, but after getting caught in the economic downturn I took time to go back to school for upgrading, 

cnc programming was a good choice to add to my skills in computer applications.

 

I am currently in the midst of Relocating to Peterborough and would like to start fresh and focus again on providing the highest level of customer service support & Design for potential companies, I will be available for any employment opportunities in July-Aug 2019, so please keep me in your database as a potential future candidate,  looking forward to working full-time utilizing my past and present skills, Please find enclosed my resume for your review and consideration.

 

Please consider the following:

 

  • Competent in designing 2D & 3D drawings in AutoCad, Flexi, SolidWorks, Fusion 360 & creating tool paths and running post processor with MasterCAM and setup.

  • Call Centre Operation Specialist. (billing/tech support) 

  • Fluent in both English and Spanish verbal and written.

  • Videographer and Editor Content creator.

  • Metro Global photo challenge finalist 2008

  • Freelance HTML5 Web Designer & social media ads management,marketing analytics.

  • Adobe Creative Cloud knowledge, (Photoshop, Illustrator, Adobe muse, Dreamweaver)

  • Technology recruiter, ERP, CRM, MRP Software

  • data entry 41 wpm

 

In addition to the above abilities, I consistently meet deadlines and I’m prepared to take on any additional job training.  

 

I would appreciate the opportunity to discuss my background and experience in more detail with you, either by telephone or in a personal interview.   Thank you very much for your consideration. I look forward to hearing from you.

 

Sincerely,

Walter Tabares

852 Wentworth St.

Peterborough, ON. K9J8R8

Telephone: 705.808.1811

Email: maxadworld@gmail.com



 

SKILLS AND QUALIFICATIONS:



 

  • Inbound CSR and Tier2 technical support skills dealing with billing, troubleshooting, router, switch configuration specialist. 

  • Fluent in English and Spanish both verbal and written.

  • Familiar with Health and Safety Rules in Call Center & Machine Shop Environments.

  • Knowledge of CRM applications, database, email, Microsoft Office and Apple OS, 40 wpm.

  • Accurately sets up and operates 3 axis CNC Mill  reads, interprets and designs blueprints.

  • Competent in designing 2D & 3D drawings in Fusion 360 and SolidWorks and creating tool paths and running post processor with MasterCAM and various Softwares.

  • Verify dimensions of machined parts using micrometers, Calipers, Gauge and Shadowgraphs.  

  • Excellent commitment to quality and strong attention to detail.

  • Adobe creative cloud (photoshop) & Wix HTML5 designer, hosting, account management.

  • videographer and editor content creator.

  • facebook business pixel ads campaign management.




 

EDUCATION:

 

2012 Institute of Technical Trades, Toronto

Diploma - CNC Machine Setup/Operator/Part Programmer

 

2007    OCAD - Film and Digital Production, Toronto

Diploma - Digital Editor and DOP (Director of Photography)

 

2001 Centennial College - Toronto

Diploma - Call Centre Operations &  Applications specialist

 

1998    MaxAdWorld.com, Toronto

             <Coding Self taught - Html, Dreamweaver, Muse, Adobe Photoshop




WORK EXPERIENCE




2017 - 2017      AC WaterJet East General.

CNC Operater/Programmer

Responsible for part programming and set up on CNC Waterjet machine using flexiSign-PRO WaterJet, Router, Laser Cutting CNC Operator 

 

2012 - 2017 Berks Machine Tools Ltd.

QA Coating Specialist & Machines Operator 

Responsible for the set of CNC machines to manufacture carbide cutting tools as well operated coating system where machinery tools are coated with TiN and AlTiN applications conducted quality assurance control to all PO's before shipping. 

 

2010 - 2011 Oneconnect Services Inc. (GLobalive Communications Business Division)

                          Operations Specialist

Configured routers and switches and performed troubleshooting. 

Buyer of hardware and technical specialist Configuring routers, switches, cisco & nortel phones as well performed troubleshooting for project management, Knowledge of CRM applications, databases, PO’s, email, billing, ticketing system.

 

2006 - 2010 Globalive Communications Corp.  

Billing Representative

Responsible for inbound billing inquiries in the hospitality & communications industry both in English and Spanish.

 

2006 - 2007 Yak Yak Communications Inc. (bought out by Globalive)

Bilingual Customer Service Rep.

responsible for inbound technical support regarding calling cards, internet, and mobile activation and all other types of technical related inquiries billing escalations in both English and Spanish.

 

2000 - 2019     Walter Mauricio & Co. maxadworld.com

Freelance Web Designer coding

Embroidery Digitizing services

Cnc G code programming

                                                                                                                      REFERENCES AVAILABLE UPON REQUEST







 

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